If, due to some reason, the diagnostics (as included in the package) is not
processed, the user will have a choice to re-schedule the diagnostics or
request for a complete refund. HumanFractal.io (Pytheos Health Systems)
will bear all the costs for re-scheduling of diagnostics or provide the
refunds for the test (within 7 working days), as requested by the user.
Cancellation
If the customer chooses to cancel the service before any diagnostics (as
included in the package) has taken place, she/he will be entitled to a 100%
refund (if they had made the payments at the time of booking the
appointment).
